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FAQ

  • Why are the SUPER73 bikes sold in Europe priced differently than Super73 sold in the USA? plus icon minus icon
  • Europe has a different set of rules, certifications, market standards, and regulations that dictate the sale, transportation, and operation of all of our bikes. This, combined with different duties... See more
  • When will the C1X be available for purchase? plus icon minus icon
  • The C1X is still in an early prototyping stage and for this reason, there still is not a confirmed delivery time. To stay up to date on production, pricing and availability, make sure to subscribe ... See more
  • What is a "pre-order"and how does it work? plus icon minus icon
  • Pre-Orders are a non-refundable down payment of €350 for a Super73. Pre-Order deposit payments can be made via credit card only. The deposit will be deducted from your account balance at the time o... See more
  • Will the new Super73 Youth series be available in Europe? plus icon minus icon
  • Due to regulations and EU laws, unfortunately, the Youth Series will not be available for purchase in Europe.  See more
  • What are the different riding modes and speed levels? plus icon minus icon
  • All of our Super73 models come as street-legal Electrically Power Assisted Cycles (EPAC) as per European regulations and do not require a driver’s license or registration. The speed is limited to 2... See more
  • Which bike fits my size best? plus icon minus icon
  • The Super73-ZG has a seat height of 68 cm and is suitable for riders from 1m40 to 1m80. The Super73-ZX has a seat height of 79 cm and is suitable for riders from 1m50 to 2m. The Super73-S2 has a s... See more
  • Cleaning your bike plus icon minus icon
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  • Does my Super73 e-bike have a Cadence or Torque sensor? plus icon minus icon
  • All Super73 bikes come with a Pedal Assist System (PAS) which activates the motor when you pedal.  There are two types of Pedal Assist  Cadence Sensor Type, which measures if you are pedaling. Tor... See more
  • Can I ride a Super73 e-bike with a passenger? plus icon minus icon
  • The Super73 - SG1 and the Super73 - ZG bikes are not designed to accommodate more than 1 rider at a time and it’s not something we can recommend. Riding with a passenger may disturb the weight dist... See more
  • Where can I buy a Super73 ebike? plus icon minus icon
  • Super73 ebikes can be purchased directly through our website.    You can also purchase your Super73 ebike from an authorized distributor near you!  Click here to find the closest distributor to you... See more
  • Modifications of Super73 ebikes plus icon minus icon
  • While our riders are free to modify their ebike and make it their own, certain modifications could be dangerous and could void the warranty.    Non-bicycle components such as motorcycle tires and a... See more
  • Why are the three extra open cables near the handlebar on my RX and S2? plus icon minus icon
  • These cables are present to eventually receive optional accessories coming on the S2 such as IoT connectivity and turn signals. You can tighten them up to the frame or the other cables in order not... See more
  • SG1: Are you going to sell them again, when will they be in stock? plus icon minus icon
  • It's official: our Super73-SG and SG1 bikes are out of stock and will no longer be sold in Europe. When it first entered the European market in 2017-2018 via distributors, it received praise from t... See more
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Super73

SUPER73 B.V. Industrieweg 61, 1115AD Duivendrecht

+31 (0)208990462 customercare-eu@super73.com

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