Logo
Shop Support Submit a request
Sign in
  1. Help Center Super73
  2. General
  3. FAQ

FAQ

  • Which bike fits my size best? plus icon minus icon
  • The Super73-ZG has a seat height of 68 cm and is suitable for riders from 1m40 to 1m80. The Super73-ZX has a seat height of 79 cm and is suitable for riders from 1m50 to 2m. The Super73-S2 has a s... See more
  • Cleaning your bike plus icon minus icon
  • See more
  • Does my Super73 e-bike have a Cadence or Torque sensor? plus icon minus icon
  • All Super73 bikes come with a Pedal Assist System (PAS) which activates the motor when you pedal.  There are two types of Pedal Assist  Cadence Sensor Type, which measures if you are pedalling. To... See more
  • Declaration of Conformity EN 15194 plus icon minus icon
  • Please e-mail our customer service team to receive the EN 15194 (EPAC) Declaration of Conformity for the Super73 - SG1, ZG, S2, RX and ZX models. See more
  • Can I ride a Super73 e-bike with a passenger? plus icon minus icon
  • The Super73 - SG1 and the Super73 - ZG bikes are not designed to accommodate more than 1 rider at a time and it’s not something we can recommend. Riding with a passenger may disturb the weight dist... See more
  • Is a Super73 e-bike eligible for VAT-exemption? plus icon minus icon
  • Please be aware that only bikes are eligible for a VAT exemption.   If you would like to purchase a Super73 e-bike with VAT exemption, please reach out to the following email address: vat-request@s... See more
  • Where can I buy a Super73 ebike? plus icon minus icon
  • Super73 ebikes can be purchased directly through our website.    You can also purchase your Super73 ebike from an authorized distributor near you!  Click here to find the closest distributor to you... See more
  • How do I become a Super73 dealer? plus icon minus icon
  • Thank you so much for your interest in Super73!   We are open to new business models and creative solutions, however please note that we review every application carefully and make a selection base... See more
  • Modifications of Super73 ebikes plus icon minus icon
  • While our riders are free to modify their ebike and make it their own, certain modifications could be dangerous and could void the warranty.    Non-bicycle components such as motorcycle tires and a... See more
  • Do you offer gift cards? plus icon minus icon
  • At the moment, we do not offer gift cards for purchase. We suggest signing up for our email newsletter for the latest updates.  See more
  • Where can I test ride a Super73? plus icon minus icon
  • You may test ride our ebikes at any of our dealers located on this map. We recommended calling ahead to see which models are available for demos at each Dealer location; we cannot guarantee that ou... See more
  • Do I need a license and/or registration for my Super73? plus icon minus icon
  • You do not need to register your ebike, nor obtain a special permit, nor have a license to ride your Super73 ebike.  Our ebikes are EPAC certified; Super73 electric bicycles purchased and sold for ... See more
  • Why are the three extra open cables near the handlebar on my RX and S2? plus icon minus icon
  • These cables are present to eventually receive optional accessories coming on the S2 such as IoT connectivity and turn signals. You can tighten them up to the frame or the other cables in order not... See more
  • SG1: Are you going to sell them again, when will they be in stock? plus icon minus icon
  • It's official: our Super73-SG and SG1 bikes are out of stock and will no longer be sold in Europe. When it first entered the European market in 2017-2018 via distributors, it received praise from t... See more
COMPANY
  • About Us
  • Warranty / Agreement
  • Manuals / Support
  • Dealers
  • Registration

2020 Super73® is a registered trademark and all rights are reserved.

Super73

SUPER73 B.V. Industrieweg 61, 1115AD Duivendrecht

+31 (0)208990462 customercare-eu@super73.com

  • Privacy & Cookies
  • Terms & Conditions
  • Accessibility
HELP
  • Contact Us
  • Track Orders
  • FAQ
  • Shipping Info