FAQ

• Do you offer discounts/promotional offers?
• Which bike fits my size best?
• Cleaning your bike
• Does my Super73 e-bike have a Cadence or Torque sensor?
• Declaration of Conformity EN 15194
• Can I ride a Super73 e-bike with a passenger?

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Shipping and Delivery

• Do you ship outside of Europe?
• Do you ship to Australia?
• When will my Pre-order ship?
• I ordered a Super73 bike and accessories. Will they be shipped together or separately?
• If I order a bike now, when will it arrive?
• Can I ship a Super73 ebike myself or through a 3rd party shipper?

Payments & Financing

• Do you work with Cycle to Work scheme?
• Can I pay by bank transfer?
• Can I split my payment between two different credit/debit cards?
• Do you accept cash or checks for purchases made at your HQ showroom?

Returns & Cancellations

• Return and Cancellation Policy

Product info

• Where can I find the frame number of my bike?
• How to lock your Super73 ebike?
• How to fix a flat tire?
• Do you offer footpegs?
• Can I use my bike in the rain?
• Can I add a child seat to a Super73 ebike?

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Guides: Assembly and User Manuals

• SUPER73 ZX Owner's Handbook and Assembly Video
• SUPER73-S2 Owner's Handbook and Assembly Video
• SUPER73 RX Owner's Handbook and Assembly Video
• SUPER73-SG/SG1 Owner's Handbook and Assembly Video
• SUPER73-Z1/ZG Owner's Handbook and Assembly Video

General Product Questions

• How should I store my bike?
• My RX or S2 doesn't have a chain protector.
• Is the battery removable?
• Do I need a licence and registration for my Super73?
• Super73 Battery Charging Time-Lengths
• Can I add a suspension fork on the SG/SG1 with fixed handlebar?