Repair & Servicing

• Repair/Servicing: What happens if I have an issue on my bike, who do I call?

FAQ

• Why are the SUPER73 bikes sold in Europe priced differently than Super73 sold in the USA?
• When will the C1X be available for purchase?
• What is a "pre-order"and how does it work?
• Will the new Super73 Youth series be available in Europe?
• What are the different riding modes and speed levels?
• Which bike fits my size best?

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Shipping and Delivery

• Do you ship outside of Europe?
• Do you ship to Australia?
• When will my Pre-order ship?
• I ordered a Super73 bike and accessories. Will they be shipped together or separately?
• If I order a bike now, when will it arrive?
• Can I ship a Super73 ebike myself or through a 3rd party shipper?

Dealers & Test Rides

• How do I become a Super73 dealer?
• Where can I test ride a Super73?

Payments & Financing

• Do you offer discounts/promotional offers?
• Do you offer financing?
• Do you work with Cycle to Work scheme?
• How does "Refer a friend" program works?
• Is a Super73 e-bike eligible for VAT-exemption?
• Do you offer gift cards?

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Returns & Cancellations

• My order was automatically cancelled
• Return and Cancellation Policy

Product info

• What is the ORE kit?
• How do you get the "Off-Road" kit?
• Where can I find the frame number of my bike?
• How to lock your Super73 ebike?
• How to fix a flat tire?
• Do you offer footpegs?

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Guides: Assembly and User Manuals

• SUPER73 ZX Owner's Handbook and Assembly Video
• SUPER73-S2 Owner's Handbook and Assembly Video
• SUPER73 RX Owner's Handbook and Assembly Video
• SUPER73-SG/SG1 Owner's Handbook and Assembly Video
• SUPER73-Z1/ZG Owner's Handbook and Assembly Video

General Product Questions

• How should I store my bike?
• My bike doesn't have a chain protector.
• Is the battery removable?
• Do I need a licence and registration for my Super73?
• Super73 Battery Charging Time-Lengths
• Can I add a suspension fork on the SG/SG1 with fixed handlebar?