Self-shipping or 3rd party shipping of any SUPER73 e-bikes or battery is prohibited due to specific certifications required to ship lithium-ion batteries.
The documentation necessary for a 3rd party carrier to ship our battery is proprietary information and will not be provided if requested.
We are not liable to accept returns for merchandise refused by a 3rd party shipper or international borders. We are not liable for any unresolved issues or parts for merchandise transported to regions we do not already ship to directly or regions where we have authorized dealers. It is the responsibility of the owner to source an e-bike specialist for repair or maintenance in an unsupported region.