If you would like to purchase a SUPER73 e-bike with VAT exemption, please reach out to the following email address: customercare-eu@super73.com, mentioning: a valid VAT number and the company name, full name, shipping, and billing address, item/s you would like to purchase (item, quantity, order).

Please address your request in English if your first language is different. 

Existing orders cannot have VAT-Exemption applied retroactively. An unfulfilled order can be cancelled and replaced with a new VAT-Exempt order, however, we must advise that cancelling an existing order may result in extended order fulfilment wait times. Orders are shipped on a first-come-first-served basis. 

If your order has already been shipped, we cannot make any modifications to the specific order. 

Please note: there is no possibility of tax exemption for customers with an NL VAT.