Yes, Super73 Bikes are eligible for VAT-Exemption. That being said, a VAT-Exemption can only be applied by a Super73 Customer Service Agent through a custom order invoice. A VAT-Exemption is also only applicable on bike orders. Two pieces of information are needed to apply for the exemption:
- Your Company Name, Email Address, and Phone Number.
- VAT Number.
A request for VAT-Exemption can be made and sent to our Customer Service Team here. Please provide the above-mentioned information within your request's description field. After the request is received and processed, a Customer Service Agent will confirm your request and respond with a custom order invoice. The provided custom order invoice will have the VAT-Exemption pre-applied and the invoice can be paid for through the provided hyperlink.
Existing orders cannot have VAT-Exemption applied retroactively. An unfulfilled order can be canceled and replaced with a new VAT-Exempt order, however, we must advise that canceling an existing order may result in extended order fulfillment wait times; Orders are shipped on a first-come-first-served basis.
Customers located outside the European Union such as Switzerland or the UK are welcome to also apply for VAT-Exemption.
- Switzerland’s shipment may have customs fees. Unfortunately, this is completely out of our hands, and we have no control over these. It is not guaranteed that these charges will be added, but it is your responsibility to ensure that they are paid.