Super73 bikes are easy to service and, aside from the electronics, have standard bicycle components. This means that for any typical flat tire replacements, brake adjustments or yearly maintenance, your local bike shop will typically have the ability to help with said repairs/maintenance..
For electronics repair and troubleshooting (battery, motor, display, lights, etc), if you purchased directly with us, please contact us via email or phone at:
We are currently located in The Netherlands and can help you troubleshoot easily. Most issues are often solved over a few messages with one of our technicians. If there are parts to be shipped, we can do so from our warehouse in Amsterdam, and within a few business days, you can expect them to be delivered.
If you have made your purchase through one of our resellers, please reach out directly to them.
To help expedite the process of troubleshooting, please make sure you have your original invoice, bike frame serial number, photos and/or videos of the issue, and a clear description of the problem you are experiencing at hand when contacting us.
Tip: Spare inner tubes may be handy to purchase in advance as these are more uncommon to find in bike shops.